

Click Account Settings and then Server Settings in the menu that appears.Check if you have selected the right account under "Account information".The steps below are for Outlook 2016/2019. Verification: same as for the incoming server (username and password)Ĭheck step-by-step instructions for the following clients:.

You need to use the following settings for your mail servers: Incoming mail (POP): Check this guide for instructions: Getting started with Backup and Restore. The backup function is included with all plans, while the restore option is included with Enthusiast and higher. Tip: If all your emails are available in Webmail, you can use our Backup & Restore feature. Generally, this isn't possible to do on a mobile device, but check the links below for desktop clients. We recommend making a backup of your email before you make any changes. Note: If you are using IMAP instead of POP, please contact our support or continue with this guide: How do I set up a mail account in for example Outlook? If it's a POP account it will say Pop account information. Tap your account and check the information at the top. iPhone/iPad Mail: Go to Settings > Passwords & accounts.Apple Mail: Click Mail > Accounts, and check your account type in the menu to the left.Thunderbird: Click the menu in the top-right corner and select Options > Account settings.

